I care deeply rather than not at all

8 03 2010

I just read this blog and thought I’d share it here.

It reminded me of the trials and tribulations I faced when helping manage face-to-face campaigns for the likes of Christian Aid and NSPCC. We used to get complaints. Some were about the street fundraisers allegedly drinking from beer cans, which were pretty straightforward to address. Others were more subjective affairs. It helped me to realise that:

– Some people will feel bad when they are presented with a need in the world and asked to donate.
– Some people will feel bad when they are presented with a wonderful solution and asked to donate.

I believe these people feel bad because they believe they are being judged as a person. They could donate but they chose not to, and so they are left wondering whether the fundraiser thinks they are a bad person. In extremes, they realise that actually they rarely donate. They always sneer at The Big Issue seller. And they let other parents handle the after school clubs. It’s these people who get pretty riled by their lunch break being interrupted by some “pushy backpacker”.

It’s fair enough really. Turning down another American Express credit card doesn’t really change how we see ourselves. Turning down a social invite from a friend in need can cause our impression of ourselves to drop. Turning down a stranger asking us to help find a cure for cancer…. well that apparently may take us a little closer to being brutal concentration camp Commandants, and frankly few of us like that self-image do we?

It is good to acknowledge all these tangled emotions and perceptions. After all it is because of them, not despite them, that people donate.